Privacy Policy

U.S. Contractor Administration (USCA)
Effective date: August 10, 2026

U.S. Contractor Administration (“USCA,” “we,” “us,” or “our”) respects the privacy of individuals and businesses that visit our websites, request information, purchase our services, or communicate with us. This Privacy Policy explains the categories of information we collect, how we use and disclose that information, the choices available to you, and how to contact us.

This Privacy Policy applies to www.contractoradministration.com, USCA-operated application pages and portals that link to this policy, and our related customer communications by email, telephone, and text message. It does not govern third-party websites or government systems operated independently of USCA.

USCA is an independent, privately operated service provider, not a government agency and not affiliated with or endorsed by SAM.gov or the U.S. General Services Administration. Official SAM.gov registration and renewal can be completed directly through SAM.gov at no cost; fees paid to USCA are for our optional professional services.

1. Information We Collect

The information we collect depends on how you interact with us and the services you request. Categories may include:

  • Contact and identifying information: name, job title, company or organization name, business and mailing addresses, email address, telephone or mobile number, and other information you provide.
  • Business and registration information: Unique Entity ID (UEI), CAGE code, SAM.gov registration and expiration information, entity and contact records, business classifications, supporting documents, and information needed to assist with government-related registration or contracting services.
  • Application and account information: service selections, submitted forms, correspondence, customer service requests, scheduling information, account-related records, and authorizations required to perform requested services.
  • Transaction information: purchase details, invoice numbers, amounts, payment status, billing details, refunds, and limited payment-related records. Payments may be processed by third-party payment service providers under their own security and privacy practices.
  • Communications and SMS information: emails, calls, text messages, communication preferences, mobile number, timestamps, consent records, opt-in method, and opt-out requests. Where permitted by applicable law, business communications may be recorded or monitored for quality, support, and dispute resolution.
  • Website and technical information: IP address, browser and device type, operating system, referral source, pages visited, dates and times of access, cookies, and similar diagnostic or analytics information.

We may also obtain business registration information from publicly available or lawfully accessible records, including SAM.gov and other government records, and from business contacts or representatives who are authorized to provide the information. Public availability of a phone number or other contact information does not constitute consent to receive SMS messages.

Please provide information only when you are authorized to do so. Do not transmit passwords, payment card numbers, or sensitive government credentials through ordinary email or SMS.

2. How We Use Information

We use information as reasonably necessary to:

  • Respond to inquiries and provide customer support;
  • Process orders, payments, invoices, and refund requests;
  • Assist with requested registrations, renewals, account-related services, and other government contracting support;
  • Verify submitted information, identify relevant business records, and help prevent fraud, abuse, or unauthorized activity;
  • Schedule appointments and provide service confirmations and account updates;
  • Send consented-to customer care and account notification SMS messages, subject to the terms below;
  • Send service communications and, where lawful, information about our services by email or other channels, with applicable unsubscribe or preference controls;
  • Maintain, secure, troubleshoot, analyze, and improve our websites, customer experience, and operations; and
  • Comply with legal obligations, enforce agreements, protect rights, and resolve disputes.

We do not treat general acceptance of these policies, submission of a business registration application, or publication of a telephone number in a government record as consent to receive promotional text messages.

3. How We Disclose Information

We may disclose information only as reasonably needed for the purposes described in this policy, including to:

  • Service providers acting on our behalf, such as website and cloud-hosting providers, payment processors, customer relationship management providers, appointment scheduling systems, email and SMS delivery services, analytics services, and security or fraud-prevention vendors;
  • Government platforms and authorized third parties when required to perform a service that you request or authorize, such as submitting or updating information through SAM.gov;
  • Professional advisers, regulators, courts, or law enforcement, when reasonably necessary to comply with applicable law, defend legal claims, or protect users, USCA, or others; and
  • A successor organization in the event of a lawful merger, acquisition, restructuring, or transfer of relevant business assets, subject to applicable privacy protections.

Some information submitted to government registration systems may become publicly available according to the policies and rules of those systems. We do not control government publication decisions.

Special protection for mobile and SMS information: No mobile opt-in or text message consent will be shared with third parties or affiliates. We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. Communications vendors may process mobile numbers and messaging data solely as service providers to deliver messages or manage opt-outs on USCA’s behalf; they are not authorized by USCA to use that information for their own marketing campaigns. Other information-sharing provisions in this Privacy Policy do not override this protection for SMS opt-in data or consent.

4. Text Messaging Privacy and Choices

When you separately opt in to receive SMS messages from USCA, we may send customer care and account notification messages relating to requested services. Examples include appointment confirmations and scheduling updates, responses to customer inquiries, application follow-ups, registration status updates, and upcoming SAM.gov registration expiration or renewal notices for existing customers.

  • Message frequency may vary depending on account activity and service needs.
  • Message and data rates may apply under your mobile plan.
  • Reply STOP to any USCA text to opt out of further SMS messages.
  • Reply HELP for assistance, or contact us at us.support@contractoradministration.com or www.contractoradministration.com.
  • SMS consent is voluntary and not a condition of purchasing USCA services.

Opting out of SMS does not prevent us from communicating about an existing transaction through other lawful channels, such as email or telephone. We maintain reasonable consent and opt-out records to administer your preferences. We do not use a person’s decision to receive customer-care or account-notification messages as permission to send unrelated marketing SMS.

For full program conditions, read our Terms & Conditions, including the SMS Terms of Service section.

5. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, pixels, and related technologies for site functionality, performance measurement, fraud prevention, user preferences, and analytics. Where advertising or measurement technologies are used, they may process browser or device information in accordance with their practices and applicable law. You may manage cookies through your browser and, where available, the preferences provided on our site. Some settings may affect functionality.

For more information, see our Cookie Policy. This policy should be read together with any cookie notices or choices made available on the website.

6. Data Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, or loss. No website, electronic transmission, or storage system can be guaranteed completely secure. Please contact us if you believe information associated with USCA has been accessed or used without authorization.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, honor communication preferences, comply with applicable laws, detect fraud, and resolve disputes. Retention periods depend on the type of information and the reason it was collected. We may delete, de-identify, or securely dispose of data when it is no longer required, subject to lawful retention obligations.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to object to or opt out of some uses of information. We will evaluate verified requests under the laws that apply and may retain information where legally permitted or required.

You may unsubscribe from marketing emails using the instructions in those emails. To stop text messages, reply STOP. You may also contact us regarding your communication preferences at us.support@contractoradministration.com.

9. Third-Party Websites and Government Systems

Our websites may link to SAM.gov, Login.gov, other government resources, or independent websites and applications. Those services have their own terms, privacy practices, and security procedures. We encourage you to review them before providing information. USCA is not responsible for the operation of websites we do not control.

10. Children’s Privacy

USCA provides business-related services and does not knowingly solicit personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements. We will publish the revised policy with an updated effective date. When required by law, we will provide additional notice or obtain consent before applying material changes.

12. Contact Us

U.S. Contractor Administration (USCA)
Website: https://www.contractoradministration.com/
Privacy and customer support: us.support@contractoradministration.com

For questions about our services and contractual terms, see our Terms & Conditions.